Book of the Month: Memos from the Chairman

memos from the ChairmanAlan C. Greenberg, the former chairman of Bear, Stearns, and a celebrated philanthropist, was known throughout the financial world for his biting, quirky but invaluable and wise memos.

This text presents Alan Greenberg’s memos, which aimed to inspire, exhort and coax his employers, revealing a provocative business management philosophy. It aims to encourage by providing an example for all business managers and leaders who, through humour, insight and shared inspiration, strive to run and build a firm with outstanding success. Greenberg expounds upon business ethics, telephone manners and other important lessons.

Read by everyone from Warren Buffett to Jeff Bezos to Tom Peters (“I love this book,” the co-author of In Search of Excellence said), Greenberg’s Memos for the Chairman comprise a unique – and uniquely simple – management philosophy. Make decisions based on common sense. Avoid the herd mentality. Control expenses with unrelenting vigil. Run your business at the highest level of morality. Free your motivated, intelligent people from the chain of command. Always return phone calls promptly and courteously. Never believe your own body odor is perfume. And stay humble, humble, humble.